Kingdom of Bahrain, Bldg 2342, Rd 2830, Block 428 +973-39992575 [email protected]

Privacy Policy

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Welcome to Tarqeyah‘s Privacy Policy. Your privacy is of paramount importance to us. This policy outlines our commitment to protecting the privacy and security of the personal information we collect from our users as part of our digital marketing, web development, app development, branding, motion graphics, and social media account management services. By accessing and using Tarqeyah‘s services, you agree to the collection, use, and sharing of your information as described in this policy. We are dedicated to upholding high standards of data protection and transparency in all our operations.

Data Collection

At Tarqeyah, we collect information to provide better services to our users. This includes:

  1. Personal Information: Such as names, email addresses, and phone numbers, provided by users during service registration, inquiries, or interactions.
  2. Usage Data: Information on how users interact with our services, like website visits, app usage patterns, and preferences.
  3. Technical Data: This may include IP addresses, browser types, and operating system information, which helps us understand user behavior and improve system compatibility.
  4. Payment Information: For services requiring payment, we collect transaction-related data, which is handled by our secure payment processing protocols.

Our data collection is geared towards enhancing user experience, improving our services, and ensuring effective communication.

Use of Data

Tarqeyah uses the collected data for various purposes:

  1. Service Provision and Maintenance: To deliver and maintain our services, including web and app development, digital marketing, and social media management.
  2. Customer Support: To offer customer assistance and respond to inquiries or feedback.
  3. Service Improvement: To enhance our service offerings based on user interactions and feedback.
  4. Communication: To provide users with updates, promotional materials, and other information related to our services.
  5. Security Measures: To ensure the security of our services and protect against unauthorized access or potential threats.

Our use of data is focused on delivering a personalized and efficient experience to our users, while also ensuring the safety and integrity of our services.

Data Sharing and Disclosure

Tarqeyah is deeply committed to the privacy and security of our user’s data. Our sharing and disclosure practices are designed with utmost care and responsibility:

  1. Collaboration with Casheer: As our trusted payment gateway, limited data sharing is essential for seamless transaction processing. This collaboration ensures secure and efficient financial transactions.
  2. Legal Compliance and Government Requests: We may disclose necessary information in compliance with legal obligations, such as court orders or government directives, ensuring adherence to legal and regulatory standards.
  3. Internal Use within Tarqeyah: Your data is accessible to select employees within Tarqeyah who require it to enhance your service experience. This internal use is governed by strict confidentiality agreements and is aimed at personalizing and improving our services.
  4. Consent-Based Sharing with Third Parties: We respect your privacy choices and will only share data with other companies, organizations, or individuals outside Tarqeyah when we have obtained your explicit consent. This ensures that your data is used in a manner that aligns with your preferences and expectations.
  5. Emergency Situations: In rare instances, if we believe in good faith that the disclosure is necessary to protect the safety, rights, or property of our users, Tarqeyah, or the public, we may share limited data.
  6. Business Transitions: If Tarqeyah undergoes a business transition, such as a merger, acquisition, or sale of assets, user information might be among the transferred assets. In such cases, we will continue to ensure the confidentiality of your data.
  7. Anonymized and Aggregated Data: We may share anonymized or aggregated data that does not personally identify you with partners or for public relations. This data is used for analytics, industry analysis, demographic profiling, and other business purposes.

Our data sharing and disclosure practices are a testament to our commitment to your privacy, ensuring transparency and trust in all our interactions.

Data Security

Tarqeyah is committed to safeguarding your personal information with the highest standards of data security:

  1. Robust Security Measures: We implement state-of-the-art security measures to protect against unauthorized access, alteration, disclosure, or destruction of your data.
  2. Continuous Monitoring: Our systems are continuously monitored for vulnerabilities and attacks to ensure the integrity and security of your data.
  3. Employee Training: Our staff receives regular training on privacy and data security to ensure they understand the importance and methods of protecting user information.
  4. Encryption: Sensitive data, especially related to transactions, is encrypted to provide an additional layer of security.
  5. Incident Response Plan: In the unlikely event of a data breach, we have an incident response plan in place to promptly address and mitigate any potential impacts.

Our commitment to data security ensures that your information is handled with the utmost care and protection at all times.

User Rights

In our commitment to data privacy, Tarqeyah acknowledges and upholds the following user rights:

  1. Right to Access: Users have the right to access their personal information held by us to verify its accuracy and completeness.
  2. Right to Rectification: If any personal data is inaccurate or incomplete, users can request corrections or updates.
  3. Right to Erasure: Users can request the deletion of their data under certain conditions.
  4. Right to Object: Users have the right to object to the processing of their data for specific purposes, including marketing.
  5. Right to Data Portability: Where applicable, users have the right to receive their data in a structured, commonly used, and machine-readable format.
  6. Right to Withdraw Consent: If data processing is based on consent, users have the right to withdraw this consent at any time.

We respect and facilitate these rights to ensure that our users have control over their personal information.

Cookies and Tracking Technologies

Tarqeyah employs cookies and other tracking technologies to enhance user experience:

  1. Purpose: We use cookies to remember user preferences, facilitate easier navigation, and track website usage patterns.
  2. User Consent: Upon first visiting our website, users are informed about our use of cookies and have the option to consent to their use.
  3. Analytics and Improvement: Cookies help us analyze user interactions with our services and improve their functionality.
  4. Opt-Out Options: Users have the option to disable cookies through their browser settings, though this may affect the functionality of our services.

Our use of cookies is designed to improve the efficiency and user-friendliness of our services, always respecting user preferences and privacy.

Policy Updates

Tarqeyah‘s Privacy Policy may undergo revisions:

  1. Notification of Changes: We will notify users of significant changes to our Privacy Policy through our website or via direct communication.
  2. Review Responsibility: Users are encouraged to periodically review the policy to stay informed about how we protect their personal information.
  3. Acceptance of Changes: Continued use of Tarqeyah’s services after changes to the Privacy Policy have been made will constitute acceptance of those changes.

We commit to being transparent about any changes to our privacy practices to ensure users remain fully informed.

Contact Information

For any inquiries or concerns regarding our Privacy Policy:

  1. Contact Method: Users can reach us through our dedicated email address, provided on our website.
  2. Response Commitment: Tarqeyah is committed to responding to queries or concerns in a timely and efficient manner.
  3. Feedback and Suggestions: We welcome and encourage feedback or suggestions regarding our privacy practices.

Our goal is to remain accessible and responsive to our users’ privacy-related needs and concerns.

Updated on: 01/02/2024

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