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Built in Bahrain.
Since 2022.
Self-funded, selective about the work we take on, and still run the way it started: do the work properly, every time.
We're hiringHow we collect, use and protect the information you share with us, and what rights you have over it.
Section 1
This Privacy Policy applies to Tarqeyah Tech Digital Solutions Co. W.L.L (CR 169902-1), a digital solutions company registered in the Kingdom of Bahrain, with its office at Office 604, Building 1848, Road 5133, Burhama, Manama.
Our services cover software, web, and mobile development, digital marketing, branding, visual production, and annual maintenance. When you work with us, or simply visit our website, some personal and professional information passes through our hands. This policy explains what that information is, how we handle it, and what your rights are.
Electronic signatures
Electronic signatures made through our signing platform are valid and legally binding under the Electronic Transactions Law of the Kingdom of Bahrain.
Section 2
Contact & identity
Your name, company name, CR or ID number, email address, phone number, and mailing address when you reach out, sign a contract, or fill in a form.
Project & business details
Requirements, briefs, goals, content, brand assets, and any files you share with us to deliver the services you have requested.
Payment information
Bank account or payment details submitted for invoicing. We do not store card numbers directly; payments are processed through secure third-party platforms.
Account credentials
Login credentials and access to social media platforms, advertising accounts, hosting, CMS, and other tools you grant us access to for service delivery. These are held securely and used only for agreed purposes.
Our website uses cookies. Essential cookies keep the site working; analytics cookies help us see how visitors use it. You can adjust your browser settings to refuse or delete cookies at any time, though some features may not work properly if you do.
Section 3
We use your information only for the purposes described here. We do not sell, rent, or trade personal data.
Delivering services
Using your project details, account access, and content to carry out the agreed work.
Communication
Responding to enquiries, sending proposals, invoices, project updates, and any notifications relevant to your engagement.
Contracts & billing
Preparing and managing service agreements, scopes of work, invoices, and payment records.
Legal compliance
Meeting obligations under Bahraini law, including tax, commercial registration, and contractual requirements.
Website improvement
Using aggregated, anonymised analytics to understand how the site is used and where it can be improved.
Security
Detecting and preventing unauthorised access, fraud, or abuse of our systems and client accounts.
Section 4
Tarqeyah treats confidentiality as non-negotiable. Every client engagement is covered by a Mutual Non-Disclosure Agreement (NDA) that runs alongside the service agreement. It is legally binding under Bahraini law and protects both parties.
Confidential Information means any non-public, proprietary, or sensitive information shared by either party in connection with the engagement, in any form, including:
Business & commercial
Business plans, pricing, quotations, financial information, client lists, contracts, and commercial terms.
Brand & creative
Brand guidelines, creative direction, content strategies, editorial calendars, unpublished designs, and campaign briefs.
Technical
Source code, software architecture, databases, technical designs, mockups, and proprietary methods.
Account access
Login credentials, passwords, and access to social media, advertising, hosting, analytics, and any other platforms managed for clients.
Audience & performance data
Advertising budgets, campaign performance metrics, audience insights, and customer data held within client accounts.
Derivative materials
Notes, analyses, or summaries prepared by either party that contain or reference confidential information.
Information is not considered confidential if it:
Tarqeyah protects your confidential information with appropriate safeguards. Access goes only to team members with a genuine need, all of whom have signed their own NDAs. We will not use your confidential information for anything other than delivering the agreed services.
Survives termination
Confidentiality obligations remain in force even after the engagement ends. If we are required by law or court order to disclose confidential information, we will notify you in advance wherever legally permitted.
Section 5
When you grant us access to your social media profiles, advertising accounts, hosting environments, CMS platforms, or any other third-party service, we treat this access as strictly limited to delivering your agreed services.
What we access
Only the accounts and platforms listed in the signed Scope of Work or onboarding form. We request only the permissions needed to perform the agreed tasks.
How we store it
Credentials and access details are stored in our internal systems with restricted access. They are not shared externally and are removed when the engagement ends.
Your end-users' data
If your platforms hold data about your customers (e.g., e-commerce orders, subscriber lists), we access only what is required to complete the work. We do not harvest, copy, or retain your customers' data for our own purposes.
On project completion
You should revoke our access to your accounts once the project is delivered. We recommend changing passwords and access tokens after the engagement closes.
Client responsibility
Tarqeyah is not responsible for the accuracy, legality, or content of data that exists within client-owned accounts before we access them. Any content we produce for you undergoes client approval before publication — once approved, responsibility for that content transfers to you.
Some of our tools connect to Meta platforms on your behalf through the official Instagram API and WhatsApp Business API. This section explains exactly what that involves and how to remove it.
Instagram. When you connect an Instagram professional (Business or Creator) account, you authorise on Instagram directly and we receive an access token, never your password. With your permission we may:
We use this access only to schedule and publish the content you approve, to help you engage with your audience, and to report on performance. We never sell this information or use it for any purpose other than delivering your service.
WhatsApp. Where you use our WhatsApp tools, we connect through the WhatsApp Business API to send and receive messages with your customers on your behalf. We process message content and contact numbers only to deliver, route and log those conversations for you, and for no other purpose.
Revoking access and deleting this data. Access tokens are stored securely and refreshed automatically; we never store your Instagram or WhatsApp password. You can revoke access at any time:
Section 7
We keep your information for as long as necessary to deliver the services, meet our legal obligations, and resolve any disputes. In practice:
Section 8
We protect your information using technical and organisational controls. These include:
Access control
Access to client data is restricted to team members with a legitimate need, all bound by NDAs.
Encrypted storage
Sensitive credentials and files are stored with encryption where technically feasible on our systems.
Secure communication
We transmit data over HTTPS and encrypted channels. We do not share credentials via unencrypted email.
No system is completely immune to security risks. If you suspect a breach affecting information you have shared with us, please contact us immediately at hello@tarqeyah.com and we will investigate and take appropriate action.
Section 9
You have the following rights regarding personal information we hold about you:
Access
You can ask for a copy of the personal data we hold about you.
Correction
If any information we hold is inaccurate or incomplete, you can ask us to correct it.
Deletion
You can ask us to delete your personal data where we have no legal obligation to retain it.
Objection
You can object to certain types of processing, such as marketing communications.
To exercise any of these rights, contact us at hello@tarqeyah.com. We will respond within a reasonable time. Some requests may be limited where we have a legitimate legal obligation to retain data (such as financial records under Bahraini commercial law).
Our website may link to third-party sites. We have no control over how those sites handle your data. Check their own privacy policies before sharing information with them.
Our services are for adults. We do not knowingly collect personal data from anyone under 18. If you think a child has submitted information to us, contact us and we will delete it.
We may update this Privacy Policy from time to time. The date at the top reflects the latest revision. If you continue using our services after a change, we treat that as acceptance of the updated policy.
Section 10
Have a privacy question or a data request? Use any of the channels below. We aim to respond within 48 hours on working days.
hello@tarqeyah.com
24–48 hour response
Phone
+973 1364 4456
Sun – Thu, 9 AM – 6 PM
Chat with us
Quick response
Address
Burhama, Manama
Kingdom of Bahrain
Get in touch and we'll answer directly. We'd rather have a real conversation than leave anything vague.
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